ABOUT US
Urban Leopard Ventures is a boutique consultancy formed to help airlines, retailers and other companies around the world create value from data through analytics and monetization built on the foundation of a loyalty program.
Urban Leopard Ventures offers consulting, implementation and build, operate and transfer options to deliver the following services related to data analytics, data monetization next generation loyalty programs:
- Strategy and investment
- Commercial and financial model
- Revenue management
- Program design
- Customer Value Proposition
- Team structure, recruitment, roles and responsibilities
- Loyalty technology
- Partnerships
- Co brand cards and digital payments
- Operations and member care
- Data analytics
All to enable CEO’s, CFO’s and shareholders to get maximum value from these valuable assets.
Consulting and delivery from experience.
URBAN LEOPARD ADVANTAGE
Strategy, experience and knowledge
Strategy, experience and knowledge
Strategy, experience and knowledge
- Program blueprint and strategy map
- Balanced score card
- Org structure
- Brand planning
People
Strategy, experience and knowledge
Strategy, experience and knowledge
- Experienced leadership
- Key team members for set up
- Job descriptions
- Specialist services e.g. legal
Technology Stack
Strategy, experience and knowledge
Technology Stack
- Mobile application
- Loyalty platform
- Campaign management
Partnerships
Partnerships
Technology Stack
- Sales strategy
- Cards and insurance
- eCommerce/retail
Processes
Partnerships
Processes
- Established Processes
- Workflows
CONSULTING AND DELIVERY FROM EXPERIENCE
Insight
Acceleration of Delivery
Acceleration of Delivery
- A deep understanding of all facets of the loyalty industry
- Working knowledge of the key players and competitors in the loyalty industry
Acceleration of Delivery
Acceleration of Delivery
Acceleration of Delivery
- 20 years designing and managing loyalty
- Experience working with banks, airlines, retailers and FMCG/CPG
Financial Performance
Cebu Pacific Experience
Cebu Pacific Experience
- Proven ability to generate revenues and profit to build shareholder value
- Knowledge and experience of program construct and profile required to get strategic investment
Cebu Pacific Experience
Cebu Pacific Experience
Cebu Pacific Experience
- Designed and built Philippines leading lifestyle rewards program
- Built local team and capability
- Delivered financial results and an asset for the company
- Program is foundation for a digital and data ventures business
OTHER EXPERIENCE
THE FOUNDER
Nik is an international, business leader specialising in loyalty programs, data monetization and analytics. He has over 20 years experience designing, managing and consulting to airlines, banks, retailers and other industries. He is now focused on helping companies optimize and build loyalty programs into digital and data businesses.
Formerly he was SVP Asia Pacific at AIMIA both managing the SEA regional business and working with clients across all disciplines in loyalty marketing and consulting.
Most recently he designed and built the GetGo coalition lifestyle rewards program for Cebu Pacific Air an LCC and the largest airline in Philippines. A next-generation, lifestyle rewards program targeting and monetizing a broad base of 5.5 million members and serving 250+ partners.
A GLOBAL NETWORK
Urban Leopard is part of the On Point Loyalty network, a global consulting and investment firm focused exclusively on the airline loyalty space.
Partnering with leading airlines, technology providers, financial institutions and investors to shape and realize their airline loyalty vision. Through our global roster of specialists, we provide a combination of practical experience and breakthrough thinking. With tailormade solutions, ranging from strategy consultancy to outsourced operating models, we help our clients to define the future – and create a competitive edge.
The On Point Loyalty suite of financial planning and analysis tools gives airlines the insights that help to transform the loyalty program into an optimized marketing tool – and a valuable asset.